Q:Do we need to set fingerprint by the computer or mobile phone when we type in our fingerprint?
A:No need, setting instruction must be finished by fingerprint padlock
Q:What is the difference between administrator account and user account?
A:Your fingerprint is the administrator account which be scanned firstly in fingerprint padlock ,for ensure safety, the administrator fingerprint must be scanned in creating user account or resetting fingerprint account.
Q: How may I sure if fingerprint padlock has administrator account?
A: When you put your finger on the panel,red light flashed with 1 beep. Red light will flash around 3 -6 times after taking away your finger;Putting your fingerprint on the panel, red light flashed, it means that it has administrator fingerprint.
Q:How can we use the setting switch?
A:Setting switch will be used in typing in fingerprint or resetting fingerprint padlock; Once typing in fingerprint, we need to press setting switch momently; Pressing setting switch around 8 seconds for resetting fingerprint padlock, All fingerprint account will be deleted after resetting.
Q:Administrator fingerprint cannot be discerned?
A: 1. When the administrator account has been included in fingerprint padlock, please, resetting fingerprint padlock, then we can set the new administrator fingerprint.
2. If your finger is dry and wet, please keeping fingerprint is clear and in normal relative humidity.
3. When the type-in position is not correct, please, refer to user manual for fingerprint’s placement mode
Q:Other Ordinary fingerprint cannot be discerned.?
A: 1. finger is dry and wet,
2. When the type-in position is not correct, please, refer to user manual for fingerprint’s placement mode
Q:Padlock cannot be opened?
A: 1. Your finger is dry and wet.
2. When the type-in position is not correct, please, refer to the user manual for fingerprint’s placement mode
3. Please, use other fingerprint to try.
Q:The padlock cannot be locked, steel wire cannot be inserted into the hole of padlock.
A: After pulling out steel wire, the fingerprint padlock will be locked automatically around 40 seconds, so please make fingerprint padlock unlock firstly,then you make it lock.